Operational Resilience & BCM Lead

We seek an experienced leader to manage the Business Continuity Management and resilience of Manulife Singapore’s (MLS) critical processes, ensuring MLS meets its service commitments to customers and regulators. This role involves developing and executing on strategies to protect essential services and operations. By managing risk and fostering preparedness, this leader will ensure MLS thrives during challenges and maintains customer, stakeholder, and regulator trust.

Vision and Strategy

• Execute Operational Resilience strategy and Business Continuity Management (BCM) for MLS to meet objectives set by enterprise standards and regulatory requirements.
• Lead and inspire multidisciplinary professionals with an Operational Resilience and Business Continuity remit to drive resilience outcomes.
• Continuously assess and refine BCM, resilience strategies and execution approach through rigorous analysis and feedback, le...