Operational Risk & Control Specialist

Manulife • Quezon City, Metro Manila, Philippines • Posted June 07, 2026

Location Quezon City, Metro Manila
Job Type Full time
Category Business Operations Specialists
Posted June 07, 2026

We’re looking for an Operations Control & Governance Analyst to join our GRC team at MBPS. In this role, you are responsible in managing and governing user access by performing access reviews, controls testing, and remediation to ensure least privilege, SoD, RBAC compliance, and audit readiness. It also involves strong stakeholder engagement, clear risk reporting, CAP management, and applying IAM knowledge with strong communication and critical‑thinking skills to improve governance and controls.

Position Responsibilities: 

  • Conduct end-to-end walkthroughs with Process and Control Owners to evaluate control effectiveness, ensuring key risks are properly addressed and supported by evidence.

  • Identify control gaps and translate findings into actionable Corrective Action Plans (CAPs) that strengthen processes and improve overall control quality.

  • Partner closely with frontline managers to perform Business Impact Assessments and he...

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