Operational Support Specialist
Schedule
Monday - Thursday 12:00PM - 8PM AEST, Friday 9:00AM - 1:00PM AEST, Sunday 2:00PM - 6:00PM
Salary Range
P40,000-45,000
About the Role
As a Clinical Operations Support Specialist, you will play a key role in supporting the day‑to‑day delivery of efficient and high‑quality clinical services. Working closely with our Admin Leads, practitioners and cross‑functional stakeholders, you will help ensure the right clinical resources are in place at the right time to support both patients and practitioner teams.
This role is heavily focused on clinical operations troubleshooting and flow management, overseeing queues, identifying service gaps, and proactively resolving operational issues to reduce wait times and improve the practitioner and patient experience. You will support practitioner rostering, respond to practitioner correspondence, and collaborate with teams such as Customer Success and Registered Nurses to resolve opera...