Operations Analyst

Popular Bank • Cupey, San Juan, Puerto Rico • Posted June 12, 2026

Location Cupey, San Juan

Job Type Full-time

Category Computer Occupations

Posted June 12, 2026

Job Type
Full Time Temporary Position
General Description

Receive, analyze, and process requests for return of transactions. Retrieves documents based on the request and complies with the delivery of documents and/or information to the requesting agencies.
Essential Duties and Responsibilities
Process registered claims received in the PCAS System

Analyze the case and solve it. This may include sending letters manually to the customers.

Process ACH maintenance to account thru PEP+ System

Process ACH stop payments through excel macros script and manual process in the PEP+ system.

Generate Electronic Suspense Accounting thru PCAS System

Generate calls to customers for reclamation clarifications.

Answer calls from branches and other departments

Will do accounting entries.

Back up during vacati...

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