Operations Analyst (North York)

POSITION: Operations Analyst – Wireless Exceptions

Location: York Mills, North York, ON

Salary Rate: $30.00/hr + $1.00/hr travel allowance

Schedule: Monday to Friday | Day Shift | 8:00 AM – 4:30 PM

Tenure: Full-Time, Ongoing

We are currently seeking an experienced and detail‑oriented Operations Analyst – Wireless Exceptions to join a fast‑paced operations environment supporting wireless order fulfillment and exception management processes.

This role is responsible for managing and resolving wireless order exceptions, coordinating with internal departments and third‑party logistics providers (3PLs), and ensuring operational efficiency and customer satisfaction through timely issue resolution and continuous process improvement.

Key Responsibilities

• Manage and oversee wireless order exceptions related to failed shipments and fulfillment issues
• Coordinate with internal teams including Operations, Customer Care, I...