Operations and Performance Manager
Location
Melbourne, Australia
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
We’re looking for an Operations and Performance Manager to oversee day‑to‑day operational performance across a portfolio of outsourced and transitioned processes in APAC. This role plays a key part in ensuring we deliver consistently high-quality service to our stakeholders and clients within a hybrid onshore–offshore model.
You will be responsible for stakeholder and relationship management, performance and governance, continuous improvement and standardisation, as well as risk, compliance and controls. You’ll also support transitions and changes across the region.
What the day will look like
+ + Act as primary operational contact for APAC stakeholders, onshore teams and partners, managing relationships, ...
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
We’re looking for an Operations and Performance Manager to oversee day‑to‑day operational performance across a portfolio of outsourced and transitioned processes in APAC. This role plays a key part in ensuring we deliver consistently high-quality service to our stakeholders and clients within a hybrid onshore–offshore model.
You will be responsible for stakeholder and relationship management, performance and governance, continuous improvement and standardisation, as well as risk, compliance and controls. You’ll also support transitions and changes across the region.
What the day will look like
+ + Act as primary operational contact for APAC stakeholders, onshore teams and partners, managing relationships, ...