Operations Key Account Manager - ACM

At Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. The OKAM has a clear focus on performance management and improvement of operational efficiency while ensuring that service level agreements are fulfilled. The OKAM is responsible for customer retention and for contributing to Key Account growth. The OKAM will expand on customer relationships through shipment data analysis, continuous improvement and optimized service offerings proactively addressing concerns. Responsibilities Sustain awarded business and support related growth Drive operational efficiency and performance Prepare operational data and present performance results Develop and control KPIs and improve data quality by pr...