Operations Lead Connectivity, - Global

282 KONE Elevator India P.Ltd • chennai, tamil nadu, India • Posted June 07, 2026

Location chennai, tamil nadu

Job Type Full-time

Category Other-General

Posted June 07, 2026

Key Responsibilities  
Connectivity Operations & Support  
Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections.  
Provide operational support for GSIP platforms to ensure stable voice and video communication.  
Operational support for SASE – Traffic routing/Network Security/User Policy/VPN - Secure remote access.  
Support for Factory Network – Factory request for network policy/user Policy/segregation request.  
Monitor service performance and coordinate issue resolution with stakeholders.  
Handle Escalations and Prioritize service-related requests  
Oversee service delivery, ensure SLAs, KPIs, and compliance requirements are met.  
Project Management – Support Communication and timeline completion  
Infrastructure Automation and Improvement  
Identify opportu...
            

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