Operations Lead Connectivity, - Global

KONE • Chennai, Tamil Nadu, India • Posted June 02, 2026

Location Chennai, Tamil Nadu

Job Type À temps plein

Category Operations Specialties Managers

Posted June 02, 2026

Key Responsibilities 
Connectivity Operations & Support 
Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections. 
Provide operational support for GSIP platforms to ensure stable voice and video communication. 
Operational support for SASE – Traffic routing/Network Security/User Policy/VPN - Secure remote access. 
Support for Factory Network – Factory request for network policy/user Policy/segregation request. 
Monitor service performance and coordinate issue resolution with stakeholders. 
Handle Escalations and Prioritize service-related requests 
Oversee service delivery, ensure SLAs, KPIs, and compliance requirements are met. 
Project Management – Support Communication and timeline completion 
Infrastructure Automation and Improvement 
Identify opportunities to a...
            

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