Operations Manager 5 - 17465
Location
plano, tx
Job Type
Full-time
Category
Telecommunications,Technology, Information and Media,Telephone Call Centers
Posted
June 16, 2026
Operations Manager 5 - 17465
Contract Duration: 12+ Months
Tax Work Location: Plano, TX
Schedule: Fully Onsite
**NO C2C due to client restrictions**
Top Skills:
- Process Improvement
- Vendor Management
- Business Analysis
Position Summary:
The Operations Manager will lead initiatives to enhance customer experience and streamline operational processes within the Care+ team of the MX organization. This role will focus on identifying inefficiencies, implementing process improvements, and ensuring seamless customer interactions across all touchpoints. This role is a vendor and customer-facing role and requires problem-solving and strong communication skills.
Roles & Responsibility:
- Develop and execute ...