Operations Manager

phs Group • Birmingham, England, United Kingdom • Posted June 07, 2026

Location Birmingham, England

Job Type Full-time

Category Top Executives

Posted June 07, 2026

Operations Manager

Main Purpose of the Role

The Operations Manager is responsible for the overall leadership and performance of the depot, ensuring the effective management of labour, productivity, quality, and safety across all operational areas. You will oversee the site through robust operating plans, procedures, and KPIs, ensuring consistent delivery of service excellence. This role requires strong leadership, operational expertise, and a continuous improvement mindset to drive efficiency, safety, and customer satisfaction.

Key Responsibilities

Leadership & People Management 
Lead, inspire, and develop the operations team, setting clear objectives, priorities, and performance measures.
Create a high‑performing, motivated workforce through effective coaching, communication, and engagement.
Recruit, select, train, schedule, coach, and develop employees at all levels.
Conduct perf...
            

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