Operations Manager

The Operations Manager is responsible for overseeing the daytoday operational performance of the Front Office Housekeeping and Food & Beverage departments. This role ensures exceptional guest experiences operational efficiency and adherence to brand standards while supporting department heads in achieving service excellence and financial targets.

He/she is deputizing for the Cluster General Manager (in case there is no Resident Manager within the organization) in his/her absence and is responsible for the day-to-day this role he/she does not take strategic decisions (mid- and long term) with commitment for the operation without prior consulting the Cluster General Manager.

In performing these duties he/she shall at all times maintain good relations with his/her supervisor the Department Heads as well as with the local authorities and other key persons.

The job description of the department over which he/she has the responsibility and authority (e.g. Rooms ...