Operations Manager, FC

Your responsibilities

• Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
• Managing day-to-day relationships with multiple stakeholders
• Driving operational goals and metrics for your area. Communicating the vision to your team
• Presenting operational metrics regularly to the senior leadership team
• Problem‑solves for closing gaps between performance and goals
• Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement

Key job responsibilities

The Ops Manager, leads an operation for +65k packages, leads a team of 7 managers and +200 Associates, being the owner of solving complex problems and making key decisions and escalations on ...