Operations Manager – NBFC
Location
delhi, india
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
We are looking for a Digital Lending Operations Leader to drive and scale end-to-end loan operations across digital products. The role will focus on high-volume digital loan processing, LOS/LMS management, automation, compliance, and customer experience, ensuring a seamless, tech-enabled lending journey.
Key Responsibilities
- Lead and oversee end-to-end loan operations, including login, verification, disbursement, and closure.
- Manage customer queries, operational escalations, and service requests efficiently
- Ensure smooth functioning of the Loan Origination System (LOS) and operational workflows.
- Support business teams with operational guidance and issue troubleshooting.
- Oversee KYC, documentation, and disbursement processes in line with RBI and NBFC regulations.
- Coordinate with Credit, Risk, Sales, and Collections teams for seamless opera...