Operations manager, restaurant

Education

College/CEGEP

Tasks

• Plan and organize daily operations
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Work under pressure
• Repetitive tasks
• Attention to detail ...