Operations Manager - Smb Operations
Location
são paulo, federative republic of brazil
Job Type
Full-time
Category
Management
Posted
June 02, 2026
Drive impact. Build from scratch. Shape the future of merchant operations.
We're hiring a senior operations professional to own and scale merchant operations for our SMB business in Brazil — a high-visibility role at the heart of our growth strategy.
This isn't a support role — it's a founding operations seat . You'll become the main POC for Merchant Operations in Brazil's SMB segment , setting new standards, launching new initiatives, and working directly with cross-functional leadership. If you want ownership and impact, this is it.
(WHAT YOU'LL DO)
- Merchant Operations & Continuous Improvement: Partner with commercial teams to identify operational gaps, reduce defects, and drive measurable improvements across our merchant base — turning insights into action at scale.
- End-to-End Project Leadership: Own c...