Operations Manager

IntouchCX • winnipeg, mb, Canada • Posted June 01, 2026

Location winnipeg, mb

Job Type Full-time

Category Other-General

Posted June 01, 2026

Posted Thursday, May 14, 2026 at 8:00 a.m. 
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change. 
To learn more about us and our culture, follow the link to Our Story -  
We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day‑to‑day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting Team Leaders. 
As Operations Manager, You Will … ...
            

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