Operations Manager/Supervisor

Gratitude Philippines • cebu city, central visayas, Philippines • Posted May 29, 2026

Location cebu city, central visayas

Job Type Full-time

Category Management & Operations

Posted May 29, 2026

Job Description On‑site – Cebu 1‑3 yrs Exp Bachelor Full‑time 
Employee Recognition and Rewards Equity Incentive Plan, Performance Bonus, Incentives 
Insurance Health & Wellness HMO 
Annual Company Trip, Free Meals, Sleeping Quarters 
Manage and lead a team of customer service representatives, ensuring they are equipped with the necessary skills and resources to deliver outstanding service 
Monitor and analyse key performance metrics to identify opportunities for process improvement and drive operational excellence 
Collaborate with cross‑functional teams to develop and implement strategies that enhance the customer experience 
Liaise with clients to understand their evolving needs and translate them into actionable plans 
Foster a positive and engaged work culture, supporting the professional development of your team 
Ensure compliance with all relevant policies, procedures and regulator...
            

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