Operations Officer

Job Description

The selected candidate will be responsible for the fulfillment of transactions within Investment Transfers. You will utilize your excellent communication skills to address transfer‑related matters with various internal and external partners. Representing RBC and its values, you will use your communication skills when dealing with other financial institutions to address and resolve issues related to transfer requests. You will apply your experience with process review and simplification to evaluate current procedures and provide recommendations to improve processing time and efficiency.

What will you do?

• Deliver excellent service to our clients every time; focusing on doing what is best for our clients and the organization – making it simpler, faster, better.
• Focus on attaining established benchmarks for complex and/or specialized client activities, transactions, and/or processes, contributing to the a...