Operations Quality Assurance Analyst (Fixed Term Contract)

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The Quality Assurance Analyst (“QA”) plays a crucial role in supporting Operational processes by ensuring established standards for quality relating to the full policy life cycle are consistently met while providing transparent reporting and suggestions for improvement on a regular scheduled basis.

The role involves supporting Operations processes by completing regular audits of various Operations employees both in cycle and focused, and providing technical support

The role includes helping to safeguard the integrity and accuracy of data produced by Global Markets Operations. It plays a critical part in the control framework by conducting routine data quality assessments, performing root cause analyses on anomalies, and driving improvements to reduce data error rates.

Key Duties & Responsibilities:

Data Review

Performs audits of various Operational processes against company requirements.

Conduct regular data quality check...