Operations Specialist-Hyperscalers Client

Operations Specialist – Hyperscalers ClientJoin to apply for the Operations Specialist – Hyperscalers Client role at SoftwareOneScope: Full‐time / hybrid | S&C Marketplace Delivery | Location: Mexico CityWe seek a highly skilled and knowledgeable SME Cloud Support Provider (CSP) services who will be crucial in driving CSP initiatives, providing guidance, mentorship, and ensuring high‐quality delivery of managed services.The ideal candidate will deeply understand CSP processes, subscription management, and Microsoft services, and will efficiently collaborate with internal and external partners to optimize client onboarding, service delivery, and after‐sales queries.ResponsibilitiesProvide expert‐level consultation on CSP services, including licensing, subscription management, billing, and Microsoft cloud solutions.Identify opportunities to streamline CSP processes and implement best practices to improve operational efficiency and customer happiness.Work closely with onboarding manage...