Operations Supervisor for Service Excellence
Location
calgary, ab
Job Type
Full-time
Category
Other-General
Posted
May 24, 2026
Manage operations teams focused on quality service as an Operations Supervisor. Supervise employees, ensure compliance, and maintain high standards for client satisfaction.
This position involves overseeing multiple sites and managing teams of employees and subcontractors. You will serve as the main contact for operational issues, conduct inspections for quality assurance, and ensure all tasks are completed on time. The role demands flexibility with shifts and requires a valid driver’s license for travel.
Key Responsibilities:
• Hire, train, and support operations staff
• Conduct monthly QA inspections of sites
• Manage and complete work orders efficiently
• Address and resolve client performance standards
• Ensure all compliance requirements are met
Requirements:
• 3-4 years of experience in people management
• 2 years of experience in commercial janitorial services
• 1-2 years of relevant customer service experience
• Valid driver’s license and cle...
This position involves overseeing multiple sites and managing teams of employees and subcontractors. You will serve as the main contact for operational issues, conduct inspections for quality assurance, and ensure all tasks are completed on time. The role demands flexibility with shifts and requires a valid driver’s license for travel.
Key Responsibilities:
• Hire, train, and support operations staff
• Conduct monthly QA inspections of sites
• Manage and complete work orders efficiently
• Address and resolve client performance standards
• Ensure all compliance requirements are met
Requirements:
• 3-4 years of experience in people management
• 2 years of experience in commercial janitorial services
• 1-2 years of relevant customer service experience
• Valid driver’s license and cle...