Operations Supervisor | Onsite | Cebu & Pasay
Location
cebu city, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 05, 2026
Operations Supervisor | Onsite | Cebu & Pasay | Urgent Hiring
Department: Operations
Employment Type: Full-time
Work Setup: Onsite
Locations: FHCS, IT Park Cebu City
MOA Pasay City
Salary Range (PHP)
Entry Level: 25,500
Standard Max: 35,000
Up to 45,000 (based on skills, credentials, and performance)
Job Overview
We are urgently hiring an Operations Supervisor to manage daily operations, lead frontline teams, and ensure performance targets are met. This role is ideal for candidates with travel account experience, BPO operations exposure, or team leadership background. No minimum years of experience required; capability and readiness to lead are key.
Key Responsibilities
- Supervise day-to-day BPO operations and ensure SLA, KPI, and productivity targets are achieved
- Lead, coach, and develop agents and team members to improve performance
- Monitor operational metric...