Operations Support

Reporting to: Regional Operation Support Center Manager

As an Operations Support, you will be responsible to support and assist a wide range of operations with a special focus on Account Management, Customer Service, Client Satisfaction, Projects Documentation, and Services Delivery. As part of the team, you will also be expected to assist with the office management. Service delivery and to support Operations Center across APAC region.

• Follow up and coordinate service tickets and troubleshooting for clients.
• Support the project team, including producing weekly reports, drawings, project coordination, project documents, logistics, and help deliver better project quality.
• Support Account Managers to prepare quotations, generate reports, follow up on invoices, payment collection, and documentation management.
• Support the office management and administration.
• Support purchasing a...