Operations Team Lead - Call Center Excellence

Concentrix • lima metropolitana, lima, Peru • Posted June 07, 2026

Location lima metropolitana, lima
Job Type Full-time
Category Gestión y operaciones
Posted June 07, 2026
A leading customer service provider in Lima is looking for a Team Leader, Operations to supervise day-to-day activities of call center associates. The ideal candidate will have an Associate’s degree and 2-4 years of experience in a similar role, equipped with strong communication skills and the ability to coach team members to meet performance metrics. This full-time position offers a dynamic work environment focused on achieving service excellence.
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