Operations Team Lead - Call Center Performance

Convergys is seeking a Team Leader for Operations in Makati City, Philippines. This full-time role involves supervising call center associates, ensuring performance metrics are met, and providing coaching and guidance. The ideal candidate will have an Associate's degree and relevant experience in a fast-paced environment. Strong leadership and communication skills are essential. Join Convergys to help improve services and support the team in achieving business goals. Flexible work schedule may be required.
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