Operations Technician
Location
Charlotte, North Carolina
Job Type
Full-time
Category
other-general
Posted
May 16, 2026
Operations Technician
Location: Remote
Duration: 06 Months
Description:
Location: Remote
Duration: 06 Months
Description:
- Monitors and maintains, management networks.
- Opens trouble tickets and works the repair of management network element connectivity with field operations, and other work groups. Lead in driving equipment and facility repair.
- Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively.
- Understands and researches technical issues through vendor documentation. Understands telecom, network topology and repair procedures.
- Works with minimal supervision in NOC environment.
- Communicates effectively with peers, other NOC centers, off-net providers, and internal customer with effective oral, written and presentation skills, including proficiency in the Microsoft Office program suite.