Oracle Crm Consultant

Job DescriptionJob Role: Oracle CRM ConsultantJob Location: Bangalore, Hyderabad, PuneWork Mode: (Hybrid)Experience : 8+ yearsRole Summary:- We are seeking an Oracle CRM Consultant with hands on expertise in Oracle Depot Repair, Oracle Teleservices, and Oracle Service Contracts.- The ideal candidate should have strong experience supporting global clients in AMS/Managed Services environments, with the ability to handle complex service flows, issue resolution, and enhancement requests across both EBS and Cloud service modules.Key Responsibilities:1. Application Support (L2/L3/L4)Provide day to day support for:- Oracle Depot Repair- Oracle Teleservices- Oracle Service Contracts- Related service modules and touchpoints in EBS or Cloud.- Troubleshoot application issues, perform root cause analysis, and deliver permanent fixes.- Resolve service requests, incidents, and change requests within defined SLAs.- Support end to end service processes including:- Service Request creation- Task manage...