Order Management Lead — Customer Experience Operations

A leading logistics company in Taguig is seeking an experienced Order Management – Operational Lead to manage customer order operations and ensure service quality. The ideal candidate has 2-3 years of team leadership experience in a BPO and possesses strong coaching skills. Responsibilities include analyzing customer data, resolving order requests, and maintaining high service standards. This role offers a competitive salary package and opportunities for growth within a global client environment.
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