Order Management Senior Analyst

We are looking for a highly organized and detail‑oriented person with great communication and problem solving skills to handle order processing and customer service for our customers/sales rep/project managers. This person will have 3 to 5 years of sales, customer service or account management experience serving Asia customers, preferably with knowledge of logistics, procurement and CRM/ERP systems.

Responsibilities

• Receive, audit and enter customer purchase orders
• Check orders against inventory and forecast
• Work with distributors, sales reps and project managers to resolve PO issues
• Create and Issue PO to suppliers
• Shipments Coordination to supplier/factory
• Work with Planning, Logistics and IT to resolve order logistics issues
• Communicate order status to distributors, sales reps, project managers and track to delivery
• Maintain order status/tracking log
• Understand and adhere to...