Order Management Specialist
Location
apodaca, nuevo león
Job Type
Full-time
Category
Other-General
Posted
May 28, 2026
At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to: Order Management Lead
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Your role and responsibilities
In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.
The work model for the role is: #LI-Onsite
This role is contributing to the Electrification business division in Apodaca.
You will be mainly accountable for:
Ensuring the resolution of customer issues, including order, technical, and payment-rela...
This position reports to: Order Management Lead
__
Your role and responsibilities
In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.
The work model for the role is: #LI-Onsite
This role is contributing to the Electrification business division in Apodaca.
You will be mainly accountable for:
Ensuring the resolution of customer issues, including order, technical, and payment-rela...