OTC Collection Analyst
Location
ciudad juárez, ciudad juárez
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
**OTC Collection Analyst**
**YOUR ROLE**
In your daily job you will:
- Perform tasks and follow instructions assigned by the supervisor
- Work in a results-oriented environment, meeting KPIs defined by the company and management for the pricing project
- Prepare reports such as Bad Debt reports and Forecasts related to the pricing project
- Participate in conference calls to support dispute resolution related to the pricing project
- Collaborate closely with the Cash Application team to gain full visibility of customer accounts
- Proactively contact customers to resolve pricing-related disputes
- Analyze, create, and manage dispute cases, updating reason codes and gathering relevant information from internal tools and customer inputs
- Verify data accuracy in systems using internal records and customer-provided documentation
- Ensure proper and complete resolution of pricing-related disputes
- Review new and open customer claims (offsets or pricing d...
**YOUR ROLE**
In your daily job you will:
- Perform tasks and follow instructions assigned by the supervisor
- Work in a results-oriented environment, meeting KPIs defined by the company and management for the pricing project
- Prepare reports such as Bad Debt reports and Forecasts related to the pricing project
- Participate in conference calls to support dispute resolution related to the pricing project
- Collaborate closely with the Cash Application team to gain full visibility of customer accounts
- Proactively contact customers to resolve pricing-related disputes
- Analyze, create, and manage dispute cases, updating reason codes and gathering relevant information from internal tools and customer inputs
- Verify data accuracy in systems using internal records and customer-provided documentation
- Ensure proper and complete resolution of pricing-related disputes
- Review new and open customer claims (offsets or pricing d...