Otc Process Lead

Job OverviewWe are looking for an OTC Process Lead with expertise in billing, collections and cash applications to support all terminals in the region, maintain relationships with government institutions, ensure SOP compliance, resolve operational issues and contribute to Kaizen initiatives.ResponsibilitiesSupport all terminals in the region with OTC processesMaintain strong relationships with government institutionsEnsure compliance with Standard Operating Procedures (SOPs)Resolve issues efficiently to maintain operational flowActively contribute to process improvements through Kaizen initiativesQualificationsAcademic background: Bachelor's in Finance, Accounting, Administration or Economics5+ years of relevant experienceAdvanced MS Office skills; Intermediate ERP experienceExpertise in OTC Process, logistics process, and relationship with government institutionsEnglish level C1Six Sigma Green Belt (nice to have)Soft SkillsStrong sense of responsibilityFlexibility/AdaptabilityStron...