OUTBOUND DISPATCHER
Job Description
The purpose of this position is to broker out all freight that is moving from Canada to the USA.
BROKER OUT FREIGHT:
Broker out all orders that pick up in Canada and the USA.
Negotiate spot quotes with carriers that meet or exceed Vision’s standard mark up.
Ensure the customer’s service requirements are being met by the chosen carrier.
Advise customers with various options for service levels vs prices.
Process documentation for each shipment and handle any issues that come up with the carrier directly.
Working with dispatch and dock team to communicate shipment activity/status.
Problem solving needed to ensure the freight gets from shipper to receiver in a timely manner.
After hours calls for trouble shooting of brokered orders.
ADMINISTRATION:
Monitor communication group email boxes , and ensu...