PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER
Location
Buffalo, NY
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER
Title Description: SURFACE TRANSPORTATION
Date Posted: 6/18/2026
Deadline: 7/2/2026
Job Number: 107-26-N
Branch:
Salary: $71,572 - $107,357
Union Status: NON-REP
WORK OBJECTIVE: This is professional, administrative and management work overseeing day-to-day operations of the Paratransit and Mobility Services Department. The position manages Americans with Disabilities Act (ADA) paratransit eligibility and functional assessments, travel orientation and mobility programs, customer service functions, and the systems that support scheduling, eligibility, and customer communications. The position ensures that policies, procedures, and daily practices align with regulatory requirements and departmental goals. Work is performed with considerable independence under the general supervision of the Manager, Paratransit and Mobility Services Operatio...
Title Description: SURFACE TRANSPORTATION
Date Posted: 6/18/2026
Deadline: 7/2/2026
Job Number: 107-26-N
Branch:
Salary: $71,572 - $107,357
Union Status: NON-REP
WORK OBJECTIVE: This is professional, administrative and management work overseeing day-to-day operations of the Paratransit and Mobility Services Department. The position manages Americans with Disabilities Act (ADA) paratransit eligibility and functional assessments, travel orientation and mobility programs, customer service functions, and the systems that support scheduling, eligibility, and customer communications. The position ensures that policies, procedures, and daily practices align with regulatory requirements and departmental goals. Work is performed with considerable independence under the general supervision of the Manager, Paratransit and Mobility Services Operatio...