Parts Advisor

Donnelly Group • Remote, Remote, United-Kingdom • Posted June 11, 2026

Location Remote, Remote
Job Type Full-time
Category Customer Service
Posted June 11, 2026
We're looking for a proactive and customer-focused Parts Advisor to join our busy team.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
This varied and rewarding role involves working closely with both customers and our internal Workshop team.
You'll be advising on the correct vehicle parts, managing sales transactions from enquiry through to payment and ensuring a smooth and efficient process from start to finish.
We would love to hear from you if you have experience in a warehouse, stores or customer facing environment.
What You'll Be Doing: Assisting customers via phone, email and in person with parts enquiries and orders.
Advising customers on the correct parts for their vehicle based on technical knowledge.
Providing quotes and discussing availability, pricing and delivery timelines.
Processing payments and updating customers throughout the order journey.
Managing stock levels, pro...

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