Parts Services Customer Support Specialist
Location
hamilton, on
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
Drive customer satisfaction as a Parts Services Customer Support Specialist at Concentrix in Hamilton, Canada. Engage with elite clientele to ensure optimal service experiences.
In this full-time position, you will interact with customers through various channels while providing guidance on automotive issues and parts catalogs. You will utilize strong analytical skills to deliver solutions and maintain an organized workflow. A commitment to outstanding service and flexibility with changing priorities are essential to success in this role.
Key Responsibilities:
• Act as the primary contact for customer inquiries and support
• Research and resolve technical automotive issues
• Communicate part availability and order status with precision
• Maintain accurate transaction records for customer orders
• Work with cross-departmental teams for effective solutions
Requirements:
• Relevant experience in the automotive field preferred
• Excellent communication skills ...
In this full-time position, you will interact with customers through various channels while providing guidance on automotive issues and parts catalogs. You will utilize strong analytical skills to deliver solutions and maintain an organized workflow. A commitment to outstanding service and flexibility with changing priorities are essential to success in this role.
Key Responsibilities:
• Act as the primary contact for customer inquiries and support
• Research and resolve technical automotive issues
• Communicate part availability and order status with precision
• Maintain accurate transaction records for customer orders
• Work with cross-departmental teams for effective solutions
Requirements:
• Relevant experience in the automotive field preferred
• Excellent communication skills ...