Passenger Operations Coordinator FTC
Location
Portsmouth, Hampshire
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Passenger Operations Coordinator - FTC.
Be part of the movement – and play your part
About the role
In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of passengers.
This role is a Fixed Term Contract until October 2026.
You will be responsible for
Operate Seabook & Phoenix systems for vehicle and passenger check-ins.
Provide service updates to customers as directed by the Duty Manager or Supervisor.
Coordinate with authorities t...
Be part of the movement – and play your part
About the role
In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of passengers.
This role is a Fixed Term Contract until October 2026.
You will be responsible for
Operate Seabook & Phoenix systems for vehicle and passenger check-ins.
Provide service updates to customers as directed by the Duty Manager or Supervisor.
Coordinate with authorities t...