Patient Access Representative
Location
Santa Cruz, CA
Job Type
Full-time
Category
other-general
Posted
May 07, 2026
Description
The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.
Requirements
+ High School Diploma or GED required
+ 6 months of experience in an outpatient or medical office environment preferred
+ Comparable experience in customer service or call center settings preferred
+ Strong customer service and interpersonal skills
+ Ability to manage multiple priorities in a fast‑paced environment
+ Proficient keyboarding and computer navigation skills
+ Experience using standard office equipment
+ Knowledge of medical terminology
+ Familiarity with electronic practice management systems<...
The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.
Requirements
+ High School Diploma or GED required
+ 6 months of experience in an outpatient or medical office environment preferred
+ Comparable experience in customer service or call center settings preferred
+ Strong customer service and interpersonal skills
+ Ability to manage multiple priorities in a fast‑paced environment
+ Proficient keyboarding and computer navigation skills
+ Experience using standard office equipment
+ Knowledge of medical terminology
+ Familiarity with electronic practice management systems<...