Patient Care Coordinator
Location
mérida, mérida
Job Type
Full-time
Category
Other-General
Posted
June 14, 2026
Healthcare Virtual Assistants Wanted? Onsite – Mérida, Mexico Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long‑term onsite role focused on patient care and operational excellence.
What You’ll Do- Answer inbound patient calls
- Schedule and confirm appointments
- Navigate EMRs
- Verify insurance benefits (VOB)
- Support prescription refill workflows
- Experience in a clinic, doctor's office, or hospital
- Familiarity with medical terminology and medical billing (plus)
- Proficient in English (B2 or higher) and Spanish
- High‑end customer service professionals with excellent phone presence
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in using healthcare management software
- Ability to ...