Patient Coordinator (Ophthalmology)

Our client is looking for a dedicated and professional Patient Coordinator to become the cornerstone of their patient communication efforts. In this pivotal role, you’ll be the first point of contact for esteemed patients, managing a high volume of calls and providing exceptional customer service. You’ll work with a state-of-the-art Nextech EMR system, expertly handling appointment scheduling and patient inquiries.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM Pacific Time, with 1 hour break (40 work hours per week)

Responsibilities

• Manage a high volume of incoming calls with professionalism and efficiency, ensuring every patient interaction is positive and productive
• Master the Nextech EMR system to schedule, reschedule, and cancel patient appointments with precision and care
• Serve as the primary point of contact for patient inquiries, demonstrating in-depth knowledge of services and procedures
• E...