Patient Experience Concierge

Elevating every call into a premium patient journey

Dental Lounge is a modern, patient-centric dental clinic located in Orchard, designed to deliver a refined, calm, and premium dental experience.

We believe every interaction — from the first phone call to post-treatment follow-up — should feel thoughtful, unhurried, and reassuring.

We are looking for a Patient Experience Concierge to be the first voice of our clinic.

This role is ideal for someone who enjoys meaningful conversations, high-touch service, and creating a sense of trust and comfort — especially for patients who may feel anxious about dental visits.

You will play a key role in shaping how patients perceive our clinic — even before they step through the door.

• Manage incoming patient calls with warmth, clarity, and professionalism
• Coordinate and schedule appointments efficiently <...