Patient Experience Tech Innovation Engineer
Location
Cambridge, MA
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
**Job Title** : _Patient Experience Tech Innovation Engineer_
+ **_Location:_** _Cambridge, MA_
**About the Job**
Sanofi is seeking a visionary Patient Services Innovation Engineer to lead the evolution of our Patient Support Services (PSS) platform - a mission-critical ecosystem that touches thousands of patients across their entire healthcare journey.
In this role, you'll design and deliver next-generation AI-powered solutions that make a tangible difference in patients' lives. From treatment discovery to long-term adherence, you'll architect intelligent digital experiences that remove barriers, personalize engagement, and improve health outcomes. You'll leverage cutting-edge AI/GenAI, Salesforce Health Cloud, AWS, and emerging digital health platforms to solve real-world challenges: predicting adherence risks, orchestrating personalized patient journeys, and empowering care teams with intelligent automation.
As an innovation engineer,...
+ **_Location:_** _Cambridge, MA_
**About the Job**
Sanofi is seeking a visionary Patient Services Innovation Engineer to lead the evolution of our Patient Support Services (PSS) platform - a mission-critical ecosystem that touches thousands of patients across their entire healthcare journey.
In this role, you'll design and deliver next-generation AI-powered solutions that make a tangible difference in patients' lives. From treatment discovery to long-term adherence, you'll architect intelligent digital experiences that remove barriers, personalize engagement, and improve health outcomes. You'll leverage cutting-edge AI/GenAI, Salesforce Health Cloud, AWS, and emerging digital health platforms to solve real-world challenges: predicting adherence risks, orchestrating personalized patient journeys, and empowering care teams with intelligent automation.
As an innovation engineer,...