Patient Services Coordinator

Location: Bengaluru

Department: Patient Services / Reception

Employment Type: Full-Time

We are looking for a friendly, professional, and organized Receptionist to be the first point of contact for patients visiting our eye hospital. The ideal candidate will ensure a smooth patient experience by managing appointments, registrations, inquiries, and coordinating with clinical teams.

• Assist patients with registration and check-in procedures.
• Guide patients through consultation, diagnostic, and surgery workflows.
• Address patient queries and direct them to the appropriate department.

• Schedule, confirm, and reschedule appointments.
• Coordinate doctor schedules and patient flow.
• Manage follow-up appointments and reminders.

• Answer incoming phone calls an...