Patient Services Representative
Location
Grand Rapids, MI
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
Shift and status
Full time, Monday, Wednesday, Thursday and Friday from 8:00 a.m. to 5:00 p.m., Tuesdays from 8:00 a.m. to 2:30 p.m.
Job Summary
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
+ Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.
+ Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external pati...
Full time, Monday, Wednesday, Thursday and Friday from 8:00 a.m. to 5:00 p.m., Tuesdays from 8:00 a.m. to 2:30 p.m.
Job Summary
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
+ Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.
+ Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external pati...