Patient Technology Technician

PEAKE Technology Partners, An Omega Systems Company • Manila, National Capital Region, Philippines • Posted June 25, 2026

Location Manila, National Capital Region

Job Type Full-time

Category other-general

Posted June 25, 2026

Patient Technology Technician
Department: Patient Technology Support
Reports To: Patient Tech Manager / Patient Tech Team Lead
Location: Philippines (Remote)
About the Role
PEAKE Technology Partners is seeking a compassionate, service-driven Patient Technology Technician to serve as the primary point of contact for patients navigating their healthcare portal. In this role, you will deliver timely, high-quality support to patients experiencing issues with portal access, account registration, password resets, and patient information management within a structured, SLA-driven support environment.


Our patient population skews heavily elderly, and many callers require step-by-step guidance through technical processes. Success in this role demands patience, empathy, clear communication, and a genuine desire to help. You will handle inbound contacts across phone and email channels, manage tickets through ConnectWise, and e...
            

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