Payments Implementations Tech Analyst Mexico

**Responsibilities**:
Conduct scoping meeting(s) with client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
Attend and lead client engagement including recurring project status meetings
Prepare Project Charter and/or Statement of Work outlining product implementation options and timeline
Use tracking tools and systems to document current status, issues, and risks for all active projects
Establish test environments, validate file formats, execute testing, coordinate back office testing, track test results, and assist client with issue resolution
When necessary, perform impromptu troubleshooting sessions with clients regarding failed testing scenarios
Serve as an effective point of escalation on behalf of client
Attend meetings and training as required to continue development and product knowledge
Attend and demonstrate knowle...