Payroll Implementation Specialist

Manulife • Toronto, Ontario, Canada • Posted March 18, 2026

Location Toronto, Ontario
Job Type Full time
Category Financial Clerks
Posted March 18, 2026

This role represents an opportunity to be at the forefront of transformation, innovation and service excellence for our U.S. Retirement business. You will help to shape a new retirement recordkeeping and trust operations ecosystem including the complimentary tenets of people, process, technology, and data. You will be instrumental in evolving a new culture focused on efficiently servicing, transforming, and growing our U.S. Retirement business while maintaining our reputation for service excellence.

Position responsibilities:

  • Manage relationship with the client and client’s payroll provider to establish a payroll feed, set up the payroll interface(s) recordkeeping system and confirm integrity of test files sent during implementation.
  • Understand and explain purpose of the retirement plan product and the required data to enable the efficiency and productivity metrics driving the business.
  • Negotiate and influence providers to send required data to su...
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