Home / Jobs / Pension Administration Manager

Pension Administration Manager

IPS Group • Leeds, England, United Kingdom • Posted July 25, 2026

Location Leeds, England
Job Type Full-time
Category Operations Specialties Managers
Posted July 25, 2026

Pension Administration Manager

Hybrid – Leeds

Lead multi‑team pension administration operations, ensuring excellent service, strong governance and smooth customer experience.

The Role


  • Oversee end‑to‑end scheme administration (CDC, Superfund, Annual Events)

  • Manage complex casework, SLAs, KPIs and complaints

  • Run daily contact‑centre operations across all channels

  • Analyse performance data and drive service improvements

  • Lead and develop Team Leaders and wider admin teams

  • Act as key contact for trustees, employers and advisers

  • Ensure compliance, audit readiness and robust processes

  • Support system improvements and workflow optimisation

    • What You’ll Bring

  • Strong occupational pensions administration experience

  • Knowledge of DB/DC schemes

  • Proven leadership of multi‑level teams

  • Contact‑centre man...

    • Interested in this role?

    Click the button below to start your application.

    Apply Now