People Experience Rep I
Location
Oak Brook, Illinois
Job Type
Full-time
Category
other-general
Posted
May 16, 2026
Job Title: People Experience Representative I
Department: People & Culture / HR Service Center
Job Summary
Key Responsibilities
Department: People & Culture / HR Service Center
Job Summary
The People Experience Representative I serves as the first point of contact for HR-related inquiries. This role provides timely, accurate, and professional support to teammates and leaders, ensuring a positive service experience. The representative resolves routine concerns at first contact and escalates complex issues as needed, while handling transactional tasks that support efficient case resolution.
Key Responsibilities
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Deliver exceptional customer service with a patient, solutions-focused approach.
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Respond to HR inquiries via phone, email, and web platforms.
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Utilize HR policies, procedures, ERP systems, and knowledge tools to provide accurate guidanc...